Terms & Conditions

Welcome to Express Dumpster Rental. We’re a family-owned business proudly serving Asheboro, North Carolina and the surrounding communities. These terms and conditions set out how our dumpster rental service works. By booking a dumpster with us — by phone, online, or in person — you agree to the terms below. If anything is unclear, just give us a call before your delivery date and we’ll happily talk it through.

Rental Period

Every rental includes a standard 7-day hire period, starting on the day we deliver your dumpster. Seven days suits most clear-outs, renovations, and roofing jobs. Need it for longer? No problem — extensions are available at a straightforward daily rate. Just let us know before your hire period ends so we can arrange it, and please keep the dumpster accessible for collection.

Weight Limits and Overage Fees

Each dumpster size includes a set weight allowance, which we’ll confirm when you book. If your load goes over the allowance, the extra weight is charged per ton at the rate quoted at the time of booking. Heavy materials — such as soil, concrete, brick, and roofing shingles — add up quickly, so tell us what you’re disposing of and we’ll help you choose the right size up front.

Prohibited Materials

For everyone’s safety, and to comply with local and state disposal regulations, the following items must not be placed in our dumpsters:

  • Hazardous waste, chemicals, paints, solvents, oils, and fuels
  • Asbestos or asbestos-containing materials
  • Tyres, vehicle batteries, and motor oil
  • Electronics, televisions, and fluorescent tubes
  • Appliances containing refrigerants (fridges, freezers, air-conditioning units)
  • Medical waste and any liquids

If you’re unsure about an item, ask us first — we’ll point you towards the right disposal option. Loads containing prohibited materials may incur additional handling charges.

Cancellation Policy

Plans change, and we understand. You can cancel or reschedule your rental free of charge up to 24 hours before your scheduled delivery time. Cancellations or changes made with less than 24 hours’ notice, or where our driver can’t get access on arrival, may be subject to a trip charge. Once the dumpster has been delivered, the rental is considered to have started.

Placement, Access, and Your Responsibility

You tell us where you’d like the dumpster placed, and our driver will do their best to put it there. Please make sure:

  • The delivery spot is clear and accessible on delivery day, with enough room for our truck to manoeuvre
  • The surface can take the weight — we’re not liable for cracks, marks, or damage to driveways, lawns, kerbs, or pavements where the dumpster is placed at your direction
  • Any permissions you need — from your HOA, landlord, or the town for street placement — are arranged before delivery
  • The container stays accessible for collection on the agreed pick-up date

Please don’t move the dumpster yourself once it’s placed, and don’t fill it above the top rim — overloaded containers can’t be hauled safely and may incur an extra charge before we can collect them.

Payment Terms

Payment is due when you book, or on delivery if we’ve agreed that with you in advance. Any additional charges — such as extension days, overweight fees, or trip charges — will be confirmed with you and are payable before or at collection. If we issue an invoice, please settle it within the payment terms shown on the invoice.

If you have any questions about these terms, your booking, or your project, please get in touch — we’re a local family business, and we’d far rather sort things out with a friendly conversation.